Frequently asked questions
HOW COME MY SCREEN IS FREEZING EACH TIME I ATTEMPT TO ACCESS THE VIRTUAL REALITY GALLERIES?
Regrettably, you'll need a faster internet connection and a relatively recent computer, phone, or tablet to visit our virtual reality galleries.
If your computer is extremely old or your Internet connection is extremely slow, you will encounter difficulties.
I FIND IT DIFFICULT TO NAVIGATE THE VIRTUAL REALITY GALLERIES. IS THERE ANY AVAILABLE INFORMATION?
Indeed, it is. For additional information and video, please visit the VIRTUAL REALITY GENERAL INFORMATION PAGE
CAN I BUY DIRECTLY FROM THE ARTIST?
Yes, if there is - A Contact the Artist - hyperlink or contact information next to the painting information on the Artists Virtual Exhibition or a direct hyperlink to his online shop.
CAN I COLLECT MY ARTWORK DIRECTLY FROM THE ARTIST?
Yes, only if there is a direct link on the artist's contact information to the artist's online shop. After that, the artist will be personally responsible for handling the entire sale, not the www.orthodoxartsfestival.org. For any inquiries regarding the Sale, you will have to contact the artist directly.
TO WHO SHALL I DIRECT MY ENQUIRIES OR HELD RESPONSIBLE IF I BUY MY ARTWORK DIRECTLY FROM THE ARTIST?
Any inquiries regarding a Sale from an artist's website that occurred through a hyperlink provided on our website or by phone sale; you will need to contact the artist directly unless it was purchased from our gallery or our own online shop.
In most cases, we do everything we can to ensure the artist's trustworthiness before doing business with them.
We are not liable for any damages incurred as a result of a transaction made through another website or through your personal negotiations with the artist.
This includes monetary loss, artwork delivery delays, artwork loss, accident, or damage to artwork.
THIRD-PARTY - ARTISTS WEBSITES - ARE THEY SAFE & SECURE?
www.www.orthodoxartsfestival.org may contain hyperlinks to and/or via third party websites. These links are provided for your convenience and to provide you with further information. www.orthodoxartsfestival.org does not guarantee or warrant that the third-party pages' content is secure, correct, or accurate. The link does not in any way indicate or imply that www.heavenlypathartgallery.com endorses or is affiliated with these websites, their owners, or the content and views expressed on these websites. The links do not in any way imply that the owner or the content of the website is a representation of www.orthodoxartsfestival.org nor that we recommend them.
CAN I RETURN A PIECE OF ART BOUGHT FROM THE ARTIST?
It will depend on the artist! Please check cancelation & return instructions details before you purchase.